Response
 
 
no of insurance (16)
  Over all Response Rating
 
Coverage 68.8%
Cost 85%
Customer Service 63.8%
Claims 61.3%
   

Response

About Response

The Response Insurance serves customers in more than 44 states. They believe that customers are their most valuable assets and they value their relationship with them, and thats the reason they offer them with the very best rates and service in the industry. Response serves offers different insurnace products to meet the needs of the people they are not only the provider of car insurance but in many states Response is there for homeowner and umbrella (liability) insurance needs as well.

It provides insurance at moderate prices for the consumer and the customer service representatives makes sure that all your queries get cleared soon or later but definetly is guaranteed. Apart from that you can also get special discounts when you opt for Response for your insurance needs. The coverage given by the company protects you as well as your family in case of unavoidable situations, major or minor injuries or other claims related with vehicles or home.

The different reasons for buying car insurance from Response Insurance are:

  • Excellent 24 hours customer service
  • Good financial backing
  • Safe drivers are given priority for insuring
  • Discounts offered on direct purchase

Tell us what you think ! Let us know the Strengths and Weaknesses of Response ! Write unbiased opinions,share them with other customers and help them choose the best plan !
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Type of Insurance

Rating ( 1-5 )

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5
Coverage
Cost
Customer Service
Claims

Rate on a scale of 1 to 5, with 5 being the best

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By Ins. Customer
Location Winter Haven,Florida
Type of Insurance Auto Insurance
Date: 03-25-2009
   
Coverage
Cost
Customer Services
Claims
Summary
It great at a great cost, the only bad thing I can say about it is you can't pay it on line..
 
By Thom K
Location Clinton ,Missouri
Type of Insurance Auto Insurance
Date: 01-23-2009
   
Coverage
Cost
Customer Services
Claims
Summary
Slow, Had a claim on December 15 and it is now January 23 and still waiting a check. THey are hard to get to return your telephone calls. Sorry to say the slowest of service..
 
By Mike
Location Western Pa.,Pennsylvania
Type of Insurance Auto Insurance
Date: 08-17-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I have been with Response for many years and am a satisfied customer. My rates are low - customer service is very curtious and helpful - had no problem when I had to submit a claim. Thank you.
 
By Spencer Busch
Location newark,Delaware
Type of Insurance Auto Insurance
Date: 06-25-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I was injured by an individual insured w response, it has been more than a week a they still have not responded to my claim. When I contacted them and finally got the adjuster, she acted as if she had no clue and claims she still had not contacted their insured. I contacted my company encompass, on friday at 2:40 pm, they got back to by 4:20. Response is one of the most unresponsive companies to deal with..
 
By Dixie
Location Bullhead City,Arizona
Type of Insurance Auto Insurance
Date: 05-30-2008
   
Coverage
Cost
Customer Services
Claims
Summary
These people do have some strange policies. I called about a rate quote that was sent to me and we were just about to seal the deal when she asked if there were any other drivers, I stated that my mom sometimes drives the car, but because she doesn't live with me, the girl stated she would have to get special approval for such a thing, and when she came back she stated she was still working on it, as they usually don't insure people under "these circumstances" making it sound as if I were odd because someone else occasionally drives my car??? Not switching to them..
 
By
Location Minneapolis,Minnesota
Type of Insurance Property Insurance
Date: 05-28-2008
   
Coverage
Cost
Customer Services
Claims
Summary
Had extensive roof damage. American Family put us through the ringer and would only give us $6,000.00 towards a $48,000.00 replacement cedar shingle roof..
 
By
Location Phoenix,Arizona
Type of Insurance Auto Insurance
Date: 03-20-2008
   
Coverage
Cost
Customer Services
Claims
Summary
This company indeed has some strange policies! I was told that I cannot be insured by them because I own two vehicles (My regular car and a work truck) and I am single. I was told they will not insure more vehicles than there are drivers. If the other complaints are true, You should make sure all of their policies are clear and understood before you sign up with this company..
 
By Bradley
Location Buffalo,New York
Type of Insurance Other Insurance
Date: 03-18-2008
   
Coverage
Cost
Customer Services
Claims
Summary
I consider myself a safe driver and never want to spend too much for car insurance. But I found everywhere that the premium for car insurance is always on the rise. I found a difference with Response Insurance and got associated with them. Sooner I realized that I am saving too much on the car insurance. The insurance rate that I am spending towards auto insurance is extremely low. I can find that I am able to save more than $450 on my car insurance plan..
 
By John
Location Tampa,Florida
Type of Insurance Auto Insurance
Date: 03-14-2008
   
Coverage
Cost
Customer Services
Claims
Summary
When you normally go for an insurance service, you always prefer that the customer service should be the best in responding to your queries. Well, Response Insurance service is the best in this regard. Their excellent 24 hours customer care helps to provide you with the ultimate solutions. I have been a member of Response Insurance since the last three years and I am really very satisfies with their customer care. So, if you are looking for some investments in an insurance sector, then you should definitely go for Response Insurance..
 
By
Location Canandaigua,New York
Type of Insurance Auto Insurance
Date: 12-10-2007
   
Coverage
Cost
Customer Services
Claims
Summary
It has taken 2 weeks to hear about a claim that we put in. When we were finally contacted we were treated like criminals. We are dropping this company like a hot potatoe..
 
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